Privacy Policy
Effective Date: August 24, 2026
Last Updated: August 24, 2026
Satva Marriage and Family Therapy, Inc. (“Satva Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how information may be collected, used, and disclosed when you visit satvatherapy.com (the “Website”), contact us, or use services linked from our Website.
This Privacy Policy primarily applies to information associated with use of our Website. Clinical records and protected health information maintained in connection with therapy services are subject to separate privacy and confidentiality requirements, as described below.
Information We Collect
Information You Provide
We may receive personal information that you voluntarily provide when you contact us or inquire about our services. This may include your name, email address, telephone number, and information you choose to include in an email, telephone call, voicemail, contact form, or other communication.
Please avoid sending sensitive medical, mental health, or other confidential information through ordinary website forms, email, or other unsecured communication methods.
Where available, please use our secure client portal for communications involving sensitive information.
Information Collected Automatically
When you visit our Website, certain technical and usage information may be collected automatically through Squarespace, Google Analytics, and related website technologies.
This information may include:
IP address and approximate geographic location
Browser and device information
Operating system
Referring website or page
Pages viewed on our Website
Dates and times of visits
General interactions with pages, links, and Website features
Session and Website traffic information
Cookie or similar identifiers used to distinguish visits and sessions
We use this information primarily to operate and secure the Website and to understand how visitors use it.
Google Analytics
We use Google Analytics to understand Website traffic and how visitors interact with satvatherapy.com.
Google Analytics may use first-party cookies and similar technologies to collect information about Website visits, including pages viewed, session activity, browser and device information, approximate geographic information, and other Website usage statistics.
We use Google Analytics for Website measurement and improvement. We do not intentionally use Google Analytics to collect names, email addresses, therapy records, treatment information, or information submitted through our secure client portal.
Google Analytics is not intended to be used as a system for transmitting or storing confidential therapy information.
You may be able to limit the use of analytics cookies through Website cookie controls, your browser settings, or privacy tools made available by Google.
How We Use Information
We may use information collected through or in connection with the Website to respond to questions and inquiries, provide information about our services, facilitate consultation or appointment requests, communicate with prospective and current clients, operate and improve our Website, analyze general Website traffic and performance, maintain Website security, and comply with applicable legal or regulatory obligations.
We do not sell or rent personal information that you provide directly to Satva Therapy.
Google Workspace
Satva Therapy uses Google Workspace for business communications and administrative functions, which may include email, calendar, document storage, and related business services.
Information that you send to us by email may therefore be processed and stored through Google Workspace.
Where Google Workspace services are used to create, receive, maintain, or transmit protected health information, Satva Therapy uses applicable services and safeguards consistent with its legal and professional privacy obligations.
Even when security safeguards are in place, ordinary email may not provide the same level of confidentiality as a designated secure client portal. Please avoid sending highly sensitive clinical information by ordinary email unless specifically instructed to do so.
Secure Client Portal and SimplePractice
Our Website may link to a secure client portal provided through SimplePractice.
When you follow a link to the client portal, you leave satvatherapy.com and access a service operated by a third party on our behalf.
The client portal may be used for appointment and consultation requests, client intake, secure communications, forms and documents, scheduling, billing and payment-related information, telehealth, and practice management.
Information submitted through the secure client portal may include health information and other sensitive personal information. Such information is handled separately from ordinary Website visitor information and is subject to applicable healthcare privacy and confidentiality requirements and our arrangements with the service providers involved.
Google Analytics used on satvatherapy.com is not intended to collect or analyze information contained within the SimplePractice client portal.
Clinical and Health Information
Information created or maintained as part of a therapist-client relationship is not treated merely as ordinary Website information.
Clinical records and other health information may be protected by federal and California healthcare privacy and confidentiality laws. Satva Therapy maintains this information in accordance with the legal and professional requirements applicable to its practice.
Where Satva Therapy is required to provide a separate Notice of Privacy Practices, that notice describes in greater detail how protected health information may be used and disclosed, your rights regarding that information, and Satva Therapy's responsibilities.
This Website Privacy Policy does not replace a Notice of Privacy Practices, informed consent document, or other privacy disclosure provided to therapy clients.
Cookies and Similar Technologies
Our Website uses cookies and similar technologies.
Squarespace uses certain cookies that are necessary for website functionality, security, and operation. Google Analytics may also use first-party cookies or similar technologies to distinguish visitors and sessions and measure Website usage.
Depending on your location and our Website settings, you may be presented with options to accept or reject certain non-essential cookies.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Online Tracking and Do Not Track Signals
Some browsers and devices offer “Do Not Track” or similar privacy signals.
Because there is not a universally accepted standard governing all such signals, our Website may not respond to traditional browser-based Do Not Track requests in a uniform manner.
You may use available Website cookie controls and your browser or device privacy settings to manage cookies and certain tracking technologies.
Third-Party Service Providers
We use third-party service providers to help operate our Website and practice. These currently include:
Squarespace, for Website hosting, functionality, security, and related Website services
Google Analytics, for Website traffic measurement and usage analytics
Google Workspace, for business email, calendar, document storage, and related communications and administrative services
SimplePractice, for the secure client portal, scheduling, communications, documentation, billing, telehealth, and practice management
These providers may process information on our behalf or receive information when you interact with their services. Their handling of information may also be governed by their respective privacy policies, contractual obligations, and applicable law.
We do not authorize service providers to use confidential client information for unrelated advertising purposes.
Disclosure of Information
We may disclose personal information to service providers that assist us in operating our Website or practice, when necessary to provide a service you request, with your authorization or at your direction, when required or permitted by applicable law, or when reasonably necessary to protect our rights, systems, property, or the safety of others.
Health and clinical information may be subject to additional confidentiality requirements and disclosure restrictions that are not fully described in this Website Privacy Policy.
Email, Telephone, and Electronic Communications
Email, standard text messages, voicemail, and other ordinary electronic communications may not provide the same level of security as a designated secure client portal.
Please do not use ordinary email, text messages, or general Website communications to send highly sensitive clinical or medical information unless specifically instructed to do so.
Existing clients should use secure communication methods provided by Satva Therapy when appropriate.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information within our control.
Our Website uses encrypted HTTPS connections, and we select service providers with privacy and security practices appropriate to the services they provide.
However, no website, internet transmission, email system, or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, comply with legal and professional obligations, resolve disputes, and protect our legitimate interests.
Clinical records and information created as part of therapy services are retained according to applicable legal, regulatory, and professional record-retention requirements and are not governed solely by this Website Privacy Policy.
Your Privacy Choices and Requests
You may contact us to request access to certain personal information we maintain about you, correct inaccurate information, request deletion of certain information where legally permitted, or stop non-essential communications.
Some information cannot be deleted or modified when Satva Therapy is required to maintain it for legal, clinical, professional, billing, security, or recordkeeping purposes.
Requests involving therapy or clinical records may be governed by different procedures and laws than requests concerning ordinary Website information.
To make a privacy request, contact us at [email protected].
We may need to verify your identity before completing certain requests.
California Privacy Information
California residents may have rights concerning their personal information under applicable California privacy laws.
Depending on the applicable law and circumstances, these rights may include the ability to request access to, correction of, or deletion of certain personal information.
Different requirements and exceptions may apply to medical information, protected health information, psychotherapy records, and information otherwise regulated by federal or California healthcare privacy laws.
Satva Therapy will not discriminate against an individual for exercising an applicable privacy right.
Privacy requests may be submitted to [email protected].
Children's Privacy
This Website provides general information about Satva Therapy and its services. It is not designed for children under 13 to independently submit personal information through the Website.
Parents or legal guardians seeking therapy services for a minor should contact Satva Therapy directly.
External Websites
Our Website may contain links to websites or services operated by other organizations, including SimplePractice and other professional or informational resources.
We are not responsible for the privacy practices of independently operated third-party websites. We encourage you to review their privacy policies before submitting personal information.
Changes to This Privacy Policy
We may update this Privacy Policy as our Website, services, technology, or legal obligations change.
When changes are made, we will post the updated Privacy Policy on this Website and revise the “Last Updated” date above.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or personal information associated with the Website, please contact:
Satva Marriage and Family Therapy, Inc.
2797 Park Ave, Suite 208
Santa Clara, CA 95050
Email: [email protected]
Phone: (408) 539-5180
Website: satvatherapy.com